Restrictions on Submissions Involving Russia and Belarus

Effective immediately, the Certified Collectibles Group companies — NGC, PMG, CGC, JSA, and ASG — are temporarily unable to accept submissions shipped from Russia and Belarus, due to evolving international sanctions affecting those countries. In addition:

• We cannot accept submissions from any customers whose account has an address in Russia or Belarus, even if the submissions are not shipped from those two countries.
• We cannot otherwise offer services to customers with account addresses in Russia or Belarus in any of our offices.
• We cannot ship collectibles to Russia or Belarus from any of our offices.

Submitters who have questions may contact customer service.

As this situation unfolds, we will provide more information when it becomes available.

Frequently Asked Questions

Are the Certified Collectibles Group companies still accepting collectibles of Russian or Belarusian origin?
Yes. NGC, PMG, CGC, JSA, and ASG continue to accept eligible collectibles of Russian or Belarusian origin. The restrictions described above relate to customers and shipments connected to Russia or Belarus, not the country of origin of the collectible itself.

What if my account currently has an address in Russia or Belarus, but I no longer live or operate there?
Please contact customer service to update your account information. We may require additional information before services can continue.

What happens if a package is shipped to a Certified Collectibles Group office from Russia or Belarus?
We cannot accept submissions shipped from Russia or Belarus. If such a package is received, arrangements will need to be made for the ungraded collectibles to be retrieved by the customer or delivered to a location outside Russia or Belarus, as permitted.

What happens to submissions currently held by Certified Collectibles Group for customers with an address in Russia or Belarus?
We cannot provide services to customers with account addresses in Russia or Belarus. Where applicable, arrangements will need to be made for the ungraded collectibles to be retrieved by the customer or delivered to a location outside Russia or Belarus, as permitted.

Can my account have an email address or telephone number associated with Russia or Belarus?
A Russian or Belarusian email address or telephone number does not, by itself, prevent us from providing services. Other restrictions, including those relating to sanctioned individuals, account addresses, and shipping destinations, continue to apply.